Shipping policy

Skrybe Shipping Policy

At Skrybe, we are committed to delivering our luxury products with the same care and excellence that goes into creating them. Below are the details regarding our shipping procedures, rates, and delivery times to ensure your order arrives as expected.


1. Shipping Destinations

Skrybe ships both domestically within the United Kingdom, Australia and internationally. Our primary shipping regions include:

  • United Kingdom
  • Australia
  • European Union
  • Rest of the World

 

2. Shipping Costs

We offer the following shipping rates:

  • United Kingdom:
    • Free shipping on all orders over £50.
    • A flat shipping rate of £1.99 applies to orders under £50.
  • Australia:
      • Free shipping on all orders over 100 AUD.
      • A flat shipping rate of 10 AUD applies to orders under 100 AUD.
  • European Union:
    • A flat shipping rate of €11.95 for all orders.
  • Rest of the World:
    • A flat shipping rate of £17.50 for all orders.

Shipping costs will be calculated at checkout, and you will see the final cost before completing your purchase.


3. Processing Time

  • Order Processing: All orders are processed within 1-3 business days of receiving the order. During peak periods or unforeseen circumstances, there may be a delay, and we will notify you of any changes.
  • Dispatch: Once processed, your order will be dispatched for shipping.


4. Estimated Delivery Times

  • United Kingdom: 3-5 business days
  • European Union: 5-10 business days
  • Australia: 5-7 business days
  • Rest of the World: 10-20 business days

Please note that these delivery times are estimates and may vary due to factors such as customs delays or carrier disruptions. We will keep you updated on your order’s status if any issues arise.

 

5. Customs, Duties, and Taxes

For international orders, customs fees, duties, and taxes may apply depending on your country’s import laws. These fees are the responsibility of the customer and are not included in the shipping cost.

Skrybe is not responsible for delays caused by customs or additional charges imposed by customs authorities. We recommend contacting your local customs office for further information.


6. Lost or Damaged Packages

We take every precaution to ensure your package arrives safely. However, if your order is lost or damaged during shipping, please contact our customer service team at cs@skrybe.world with your order details.

  • Lost Packages: We will assist you in resolving the issue by investigating the status of the shipment with the carrier.
  • Damaged Items: Please provide photos of the damaged item(s) and packaging, and we will work with you to resolve the issue, including replacement or refund if necessary.


7. Shipping Restrictions

There may be country-specific shipping restrictions that limit where we can deliver. If you are unsure whether we can ship to your location, please contact us at cs@skrybe.world for clarification.


8. Contact Us

For any questions or concerns regarding shipping, please contact our customer service team:

Whatsapp: +44 7407 525549

Email: cs@skrybe.world

Website: www.skrybe.world


Thank You for Choosing Skrybe

We appreciate your trust in Skrybe to deliver the highest-quality products. Rest assured, we handle every order with care and precision to ensure it arrives in perfect condition.